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Escrow & Disputes

How the safer flow works, when funds are released, and what happens if there’s a dispute.

The flow at a glance

  1. Post a job and receive offers.
  2. Choose a provider and proceed via the safer flow.
  3. Work is completed and funds are released (or resolved if there’s an issue).

What is escrow?

Escrow means funds follow a safer process: payments don’t get lost in DMs, and there’s a clearer record and support.

Disputes

If something goes wrong (quality/timing/non-completion), a dispute can be opened inside the platform.

Resolution is based on evidence in chat/description/photos/receipts and leads to release or refund.

AI-assisted resolution

In many cases, an AI chat helps gather the key facts and speed up the escrow decision (release or refund).

Goal: faster, fairer resolution with clear steps and a recorded history.

Timelines

  • Simple cases resolve faster.
  • Complex disputes may require more evidence.
  • The platform keeps a record to reduce back-and-forth.